Seasonal Sales Associate - Store

Cavender Stores•Concord, NC

About The Position

The Seasonal Sales Associate delivers customer service by building relationships with customers, identifying their needs, and helping them find suitable products. The role uses product knowledge and effective selling techniques to support individual and store sales goals while creating a positive shopping experience. Associates also help keep the store clean, organized, and visually appealing; support daily operations; and follow company policies and procedures.

Requirements

Ability to provide exceptional customer service and build customer relationships in a fast-paced retail environment.
Ability to effectively sell merchandise while achieving individual and store performance goals.
Ability to regularly lift, move, and position merchandise throughout the work shift.
Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies. Certain equipment may only be operated by associates who meet applicable age requirements.
Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks.
Strong communication, interpersonal, and teamwork skills.
Ability to read and understand English.
Ability to stay alert and productive during assigned work hours.

Responsibilities

Support the “Cavender’s Culture” and the company’s Mission, Vision, and Values.
Greet customers, engage with them during their shopping experience, and thank them for their business.
Build customer relationships by identifying needs, recommending products, and providing knowledgeable, personalized service.
Use effective selling techniques to maximize sales opportunities while maintaining a customer-first approach.
Maintain knowledge of merchandise, promotions, company programs, and current Western and workwear trends.
Assist customers with product selection, special orders, and locating merchandise throughout the store.
Keep the sales floor clean, organized, and visually appealing by stocking merchandise, recovering displays, and completing housekeeping tasks such as dusting, mopping, and vacuuming.
Ensure merchandise is properly displayed, signed, stocked, and located according to company standards.
Stay attentive to store safety and security and promptly report concerns to store management.
Report to work on time and maintain a neat, professional appearance.
Follow company policies and procedures.
Assist with merchandising updates, price changes, inventory projects, and other assigned store tasks.
Perform other duties as assigned.