Seasonal Retail Sales Associate, Monroeville

Macy's•Monroeville, PA
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to achieve selling goals, build trust, meet sales targets, and inspire loyalty. You also help maintain a clean, organized, inviting shopping space. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and best-selling items, and staying informed about trends and promotions. Throughout the day, they engage customers in friendly, personal conversations; maintain a shoppable sales floor by merchandising merchandise, processing damages and items for vendor return, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while ensuring customers have what they need. The role emphasizes teamwork, continuous improvement, and delivering individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide warm, personalized customer service and product recommendations on the sales floor and in the fitting room.
  • Build customer relationships through friendly conversations and customer engagement.
  • Work toward and achieve daily sales goals and selling targets.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts and process damages, testers, and select merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with teammates and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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