Seasonal Retail Sales Associate, Bowie Towne Center

Macy's•Bowie, MD

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You help customers on the sales floor and in fitting rooms, use product knowledge and friendly service to build trust and loyalty, and work toward sales goals. You also help maintain a clean, organized, and inviting shopping environment. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to meet daily sales goal challenges.
Ability to talk, lift, move, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personal conversations to build customer relationships.
Understand customers’ needs and recommend relevant products and services.
Work toward daily sales goals and use effective selling behaviors to drive results.
Share information about products, new arrivals, trends, promotions, and the Loyalty program.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise returns to vendors.
Update signs and pricing.
Complete customer interactions with a sincere thank-you and ensure customers have what they need.
Collaborate with colleagues and support a positive team environment.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.