Seasonal Retail Fulfillment Support Associate, Bowie Towne Center
About The Position
As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers through sales-floor engagement and back-of-house fulfillment. You select merchandise, pack and ship online orders, assist with in-store and curbside pickup, greet customers, and resolve issues professionally. The position supports sales, customer loyalty, operational excellence, and overall store success. Daily work may include reviewing goals and learning about products and promotions; receiving, tagging, and organizing merchandise; helping customers on the sales floor and during pickups; fulfilling orders accurately and promptly; recovering the sales floor and fitting rooms; updating signs and pricing; restocking and moving merchandise; sharing loyalty-program benefits; and organizing the stockroom at the end of the day. Colleagues work collaboratively and aim to improve service and store results. Schedules depend on business needs and colleague availability. Weekend shifts are required. The posting describes this as seasonal work.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays; dependable attendance and punctuality.
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers; ability to process register transactions.
Responsibilities
- Select merchandise and pack and ship online orders with care.
- Assist customers with in-store and curbside pickup.
- Greet customers, listen to their needs, and resolve issues professionally.
- Support sales goals, acquire new customers by opening credit accounts, and share loyalty-program benefits.
- Receive and tag merchandise and organize the stockroom.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Complete orders and organize the stockroom to prepare the team for the next day.
- Collaborate with colleagues to support customers and store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Education Level
No Education Listed
