Seasonal Retail Fulfillment Support Associate, Bowie Towne Center

Macy's•Bowie, MD

1d•$15 - $20•Onsite

About The Position

As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers by combining sales-floor engagement with back-of-house fulfillment. You select merchandise, pack and ship online orders, and assist with in-store and curbside pickup. You greet customers, resolve issues professionally, and contribute to sales, customer loyalty, and store operations through attention to detail, teamwork, and hospitality. Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, fulfilling orders, and assisting customers on the sales floor and during pickups. Colleagues maintain a shoppable environment by recovering sales floors and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They also share loyalty program benefits, work toward sales goals, complete orders, and help prepare the team for the next day. The role requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, and part-time colleagues for 12–24 hours per week; actual hours depend on business needs and colleague availability. The job involves frequent movement and standing, lifting, reaching, and using computers and other technology, including handheld equipment and cash registers.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 30 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Select merchandise and fulfill, pack, and ship online orders accurately.
Assist with in-store and curbside pickup.
Greet customers, provide helpful service, listen to concerns, and resolve issues professionally.
Support selling activities, achieve daily sales goals, acquire new customers by opening credit accounts, and share loyalty program benefits.
Receive and tag merchandise, organize the stockroom, and prepare the store for daily operations.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Complete orders, organize the stockroom, and prepare the team for the next day.
Collaborate with colleagues to support store and customer success.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice