Seasonal Retail Sales Associate, Westfield
About The Position
Bluemercury is a leading luxury beauty destination and a Macy's, Inc. nameplate, offering a highly curated and premium product assortment. Bluemercury pioneers a client-first service model emphasizing hyper-personalized, high-quality beauty interactions. The company is committed to serving people and embracing its purpose to be the ultimate specialist in the beauty of every individual. As a Seasonal Bluemercury Beauty Expert (BE), you will drive sales and optimize customer service through client interactions while building relationships. You are a beauty advocate who consistently role models a best-in-class service experience by assisting clients and meeting their beauty needs. Your keen awareness of current trends and ability to connect with others makes you an essential colleague on the Bluemercury team.
Requirements
- Focused on upholding dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague.
- Proven experience in retail, preferably in the beauty industry.
- Strong interpersonal and communication skills.
- Passion for beauty and staying updated with the latest trends and products.
- Ability to work flexibly, including weekends and evenings.
- High school diploma or equivalent; beauty certification is a plus.
- Flexible availability, including days, evenings, weekends and holidays
- Self-motivated, stays current and supports operational excellence
- Strong interpersonal skills and ability to communicate and share knowledge
- Resourceful and able to adapt quickly to changing priorities
- 1-2 years of direct experience is required
Nice To Haves
- Advanced authority and expertise in a specific brand is preferred
Responsibilities
- Build and maintain strong, personalized relationships with customers.
- Provide a welcoming and inclusive atmosphere for all clients, ensuring they feel valued and understood.
- Possess extensive knowledge of beauty products across various categories including skincare, makeup, haircare, and fragrances.
- Continuously update knowledge on the latest products and trends in the beauty industry.
- Offer tailored product recommendations based on individual client needs, preferences, and skin types.
- Conduct product demonstrations and provide application tips to enhance customer experience.
- Drive sales through effective communication of product benefits and promotions.
- Encourage repeat business by informing customers about loyalty programs and upcoming events.
- Assist in stock management, ensuring product availability, and maintaining an organized and visually appealing store environment.
- Participate in and occasionally lead in-store beauty workshops, sharing expertise and tips with customers in a group setting.
- Collect customer feedback on products and services, providing insights to the management team for continuous improvement.
Benefits
- Commission and bonus opportunities
- Merchandise discounts and gratis
- Paid time off (PTO) for full time hourly employees
- Coverage across medical, dental, vision, and 401K.
- Advancement opportunities and mentorship to grow your career
- Employee Assistance Program (mental health and financial literacy resources)
- Colleague Resource Groups (CRGs), give-back/volunteer opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
