Seasonal Retail Sales Associate, Westfield Valley Fair
About The Position
As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Working on the sales floor and in fitting rooms, you use product knowledge and a personal approach to build trust, achieve sales goals, and encourage customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. At the start of each day, colleagues prepare the sales floor, review sales goals, learn about new arrivals, popular products, trends, and promotions, and get ready to engage customers. During the day, they build customer relationships, maintain a shoppable space through merchandising and other merchandise-related tasks, share loyalty program benefits, and work collaboratively with teammates. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and build friendly, personal relationships by understanding their needs and offering relevant product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve daily sales goals and store results.
- Prepare for the day by reviewing sales goals and learning about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts; process damages, testers, and select merchandise for return to vendors; update signs and pricing; and support merchandise moves.
- Share the benefits of the Loyalty program, ensure customers have what they need, and thank customers at the end of their visit.
- Support colleagues through honesty, care, and collaboration, and learn from others to improve performance.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
