Seasonal Retail Sales Associate, River Oaks Center

Macy's•Calumet City, IL
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create positive holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and build trust and loyalty while working toward sales goals. The role involves customer engagement on the sales floor and in fitting rooms, and helping keep the shopping space clean, organized, and inviting. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology needed for job functions, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customer needs and recommend relevant products and services.
  • Work toward daily sales goals by engaging customers and using effective selling behaviors.
  • Share information about products, new arrivals, trends, promotions, and the Loyalty program.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts; process damages, testers, and merchandise selected for return to vendors; update signs and pricing; and support merchandise moves.
  • Complete customer interactions with a sincere thank-you and ensure customers have what they need.
  • Collaborate with colleagues to support customers and store results.
  • Use handheld equipment and cash registers to process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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