Seasonal Retail Sales Associate, River Oaks Center

Macy's•Calumet City, IL
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. You also help maintain a clean, organized, and inviting shopping space. The role includes preparing the sales floor, reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and engaging customers through friendly, personal conversations. Colleagues maintain merchandise presentation by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and assisting with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and provide a sincere closing to each interaction. Teamwork, continuous improvement, and contributing to individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and interest in meeting daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Create welcoming, personalized customer interactions and build customer relationships.
  • Recommend products and services based on customer needs and product knowledge.
  • Work toward daily sales goals and store results through customer engagement and selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts, process damages and testers, return selected merchandise to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty-program benefits and ensure customers have what they need before completing their visit.
  • Collaborate with colleagues and contribute to a supportive, honest, and caring team environment.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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