Seasonal Retail Sales Associate, Southland Mall - FL

Macy's • Cutler Bay, FL

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and build customer trust and loyalty. You also help maintain a clean, organized, inviting, and shoppable store environment. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability to work days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology as needed to perform job functions.

Responsibilities

• Welcome and engage customers through friendly, personal conversations; understand their needs and recommend relevant products and services.
• Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals and targets.
• Share the benefits of the Loyalty program, ensure customers have what they need, and thank them sincerely at the end of their visit.
• Keep the sales floor clean, organized, and ready for customers; maintain a shoppable and inviting environment.
• Merchandise new receipts, process damages and testers, and select merchandise for return to vendors.
• Update signs and pricing and support merchandise moves as needed.
• Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed