Seasonal Retail Sales Associate, Southland - MI
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with relevant products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and effective selling behaviors to achieve sales goals, and build trust and customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, best-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships through welcoming, personal conversations; maintain a shoppable space through merchandising, processing merchandise, updating signs and pricing, and supporting merchandise moves; and promote the Loyalty program while ensuring customers have what they need. They collaborate with teammates and continually work to improve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customer needs and offer personalized product and service recommendations.
- Work toward daily sales goals using customer engagement and effective selling behaviors.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and select merchandise for return to vendors.
- Update signs and pricing.
- Share the benefits of the Loyalty program and ensure customers have what they need.
- Thank customers and provide a positive conclusion to their shopping experience.
- Support teammates through honest, caring collaboration and learn from colleagues to improve results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
