Seasonal Fulfillment and Receiving Support Associate, Southland - MI
About The Position
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help deliver a smooth customer experience. Duties include receiving and organizing merchandise; tagging items; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time; and keeping the stockroom and sales floor running efficiently. The role also involves greeting customers, listening and responding to their needs, resolving issues, and delivering orders with care. Colleagues help maintain a shoppable store by recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. They share loyalty program benefits, complete and organize orders and stockroom work, and support teammates through honest, collaborative service. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Enjoy meeting people, learning about them, and sharing information.
- Ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, retrieve, and complete customer orders, including monitoring alerts to ensure BOPS orders are ready on time.
- Deliver orders curbside and provide warm, helpful customer service, including listening to customers and resolving issues.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Share loyalty program benefits and help customers complete their purchases and have what they need.
- Work collaboratively with colleagues and contribute to daily sales goals and store results.
- Review goals, learn about products and promotions, and prepare the store for the day.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
