Seasonal Retail Sales Associate, Southland Mall - FL

Macy's•Cutler Bay, FL
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Working on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, achieve sales goals, and inspire customer loyalty. The role is centered on customer service and selling rather than only cashiering. You also help maintain a clean, organized, inviting shopping space. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Review sales goals, learn about new arrivals and best-selling items, and stay informed about trends and promotions.
  • Welcome customers, engage in friendly and personal conversations, understand their needs, and recommend products and services.
  • Work toward daily sales goals and use effective selling behaviors to achieve individual and store results.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts, process damages and testers, prepare selected merchandise for vendor returns, update signs and pricing, and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and provide a sincere, personalized checkout or farewell experience.
  • Collaborate with colleagues and support teammates in serving customers and the community.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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