Seasonal Retail Sales Associate, Roosevelt

Macy's•Philadelphia, PA
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Working on the sales floor and in fitting rooms, you use warmth, product knowledge, and a personal approach to create memorable visits, build trust, achieve sales goals, and inspire customer loyalty. The role also includes maintaining a clean, organized, and inviting shopping space. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Ability to work independently and contribute effectively to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Engage customers with a warm welcome and friendly, personal conversations to build customer relationships.
  • Understand customer needs and provide personalized recommendations about products and services.
  • Work toward daily sales goals by using customer engagement and effective selling behaviors.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts, process damages and testers, return selected merchandise to vendors, update signs and pricing, and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and conclude interactions with a sincere thank-you.
  • Collaborate with colleagues and support one another in serving customers and the community.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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