Seasonal Retail Sales and Recovery Associate, Roosevelt

Macy's • Philadelphia, PA

1d • Onsite

About The Position

As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You contribute to a warm environment that encourages customers to return and support team sales goals through consistent, high-quality service.

You prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. Throughout the day, you welcome customers, offer friendly and personal assistance, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. You share Loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues are expected to support one another, collaborate, take pride in their work, and continually learn and improve.

Requirements

• Communicate effectively with customers, coworkers, and supervisors.
• Read and understand employment policies and safety rules and procedures in English.
• Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and adaptable to changing priorities.
• Work independently and effectively as part of a team.
• Be comfortable using electronic devices.
• Be able to talk, lift, move constantly, stand, and reach with arms and hands.
• Be able to stand for at least two consecutive hours and lift at least 25 pounds.
• Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Have close vision, color vision, depth perception, and focus adjustment.
• Frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

• Keep the sales floor clean, organized, and ready for customers.
• Maintain merchandise displays and tidy fitting rooms.
• Review goals, new arrivals, top sellers, and promotions to stay informed and prepared to sell.
• Welcome customers and create friendly, personal conversations that support a positive shopping experience.
• Recover the sales floor and fitting rooms throughout the day.
• Update signs and pricing and support merchandise moves as needed.
• Share Loyalty program benefits and make sure customers have what they need.
• Support coworkers through honesty, care, and collaboration.
• Work toward sales goals and contribute to individual and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed