As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. With a friendly, approachable attitude, you foster an inviting environment while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues begin each day prepared by checking that the sales floor is clean and organized and reviewing goals, new arrivals, top sellers, and promotions. They welcome customers and create friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and provide a sincere farewell. Colleagues collaborate with one another, take pride in their work, strive to improve, and learn from one another to deliver individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week; hours depend on business needs and colleague availability.
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Career Level
Entry Level
Education Level
No Education Listed