Seasonal Retail Sales and Recovery Associate, Roosevelt

Macy's•Philadelphia, PA
•$15 - $20•Onsite

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. With a friendly, approachable attitude, you foster an inviting environment while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues begin each day prepared by checking that the sales floor is clean and organized and reviewing goals, new arrivals, top sellers, and promotions. They welcome customers and create friendly, personal conversations; maintain the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, make sure customers have what they need, and provide a sincere farewell. Colleagues collaborate with one another, take pride in their work, strive to improve, and learn from one another to deliver individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays, as well as regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Understand and communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be comfortable using electronic devices.
  • Meet the physical requirements of talking, lifting, constant movement, standing, and reaching with arms and hands.
  • Stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and provide friendly, personal, high-quality service.
  • Keep the sales floor clean, organized, customer-ready, and visually engaging.
  • Maintain merchandise displays and recover the sales floor and fitting rooms.
  • Update signs and pricing and support merchandise moves as needed.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Support coworkers through honest, caring collaboration.
  • Work toward sales goals and learn from colleagues to improve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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