Seasonal Retail Sales Associate, Centerton Square

Macy's•Mount Laurel Township, NJ
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to work toward sales goals, build trust, and inspire customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and helping make the sales floor ready for customers. During the day, they build customer relationships, maintain a shoppable space through merchandising and other merchandise tasks, share loyalty-program benefits, and support teammates. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to work toward daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Engage customers with a warm welcome and personalized conversations to understand their needs and recommend relevant products and services.
  • Work toward daily sales goals through customer engagement and effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts, process damages and testers, handle selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and provide a sincere, personalized closing to the interaction.
  • Support teammates through honest, caring, and collaborative work.
  • Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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