About The Position

As a Seasonal Retail Selling Colleague at Macy’s Washington Square, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and build trust and customer loyalty. You also help maintain a clean, organized, inviting, and shoppable sales space. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to start a new venture and adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Ability to use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
  • Offer personalized product recommendations and information about products and services.
  • Work toward daily sales goals using customer engagement and smart selling behaviors.
  • Share Loyalty program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Collaborate with colleagues and contribute to individual and store results.
  • Use handheld equipment and cash registers to process transactions.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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