Seasonal Retail Sales Associate, Washington Square
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help customers on the sales floor and in the fitting room, build trust and loyalty, and contribute to an inviting, clean, and organized shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build friendly customer relationships, maintain a shoppable space, merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere, appreciative close to each interaction. Teamwork, continuous improvement, and achieving individual and store results are also important parts of the role. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort with meeting daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to use electronic devices.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
- Offer personalized product and service recommendations and use product knowledge and effective selling behaviors to achieve sales goals.
- Assist customers on the sales floor and in the fitting room, and share information about the Loyalty program.
- Help keep the sales floor clean, organized, and ready for customers.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Merchandise new receipts, process damages and selected merchandise to return to vendors, update signs and pricing, and support merchandise moves.
- Make sure customers have what they need and end interactions with a sincere thank-you.
- Support colleagues through honest, caring, collaborative teamwork and learn from one another to improve results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
