Seasonal Retail Sales Associate, Fashion Square

Macy's • Saginaw, MI

9h

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, share product and service information, and work toward sales goals through customer engagement and effective selling behaviors. The role focuses on building trust and customer loyalty, not simply operating a cash register.

You help keep the sales floor clean, organized, and inviting. At the start of the day, you prepare the floor, review sales goals, and learn about new arrivals, popular items, trends, and promotions. During the day, you engage customers, maintain merchandise and displays, update signs and pricing, and support merchandise moves. You also share loyalty program benefits and provide a thoughtful finish to each customer interaction.

Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Willingness to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with a warm welcome and personalized conversations to understand their needs and recommend appropriate products and services.
• Work toward daily sales goals by using customer engagement and effective selling behaviors.
• Build customer relationships and loyalty by sharing product knowledge and loyalty program benefits.
• Keep the sales floor clean, organized, prepared, and shoppable.
• Merchandise new receipts, process damages, testers, and selected merchandise for vendor return, update signs and pricing, and support merchandise moves.
• Stay informed about new arrivals, popular items, trends, and promotions.
• Collaborate with colleagues to support customers and achieve individual and store results.
• Provide a sincere and helpful conclusion to customer interactions, ensuring customers have what they need.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed