Seasonal Retail Sales Associate, Orland Square
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. Working on the sales floor or in the fitting room, you use product knowledge and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. At the start of each day, colleagues review sales goals, learn about new arrivals, best sellers, trends, and promotions, and prepare the sales floor. They welcome customers, build relationships through friendly conversations, and help maintain a shoppable space by merchandising new receipts, processing damages and vendor returns, updating signs and prices, and assisting with merchandise moves. Colleagues share loyalty program benefits, ensure customers have what they need, and provide a warm, sincere checkout experience. They support teammates, work collaboratively, pursue sales goals, and learn from one another. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Comfort handling electronic devices.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; and perform stooping, kneeling, crouching, ladder climbing, and reaching, including above eye level.
- Ability to meet the role’s vision requirements, including close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Engage customers with genuine hospitality, understand their needs, and provide personalized product and service recommendations.
- Drive sales performance, meet sales goals, and use effective selling behaviors to build customer trust and loyalty.
- Welcome customers and build relationships through friendly, personal conversations.
- Review sales goals and stay informed about new arrivals, best-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and thank customers sincerely.
- Collaborate with and support colleagues to serve customers and achieve individual and store results.
- Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
