Seasonal Retail Sales Associate, Broadcasting Square

Macy's•Wyomissing, PA
•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and inspire customer loyalty. The role also includes maintaining a clean, organized, and inviting shopping space. Seasonal Selling Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build personal relationships, maintain merchandise and signage, and support merchandise moves and returns. They share loyalty-program benefits and aim to provide a thoughtful, appreciative finish to each customer interaction. Colleagues support one another and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort with meeting daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices.

Responsibilities

  • Review sales goals and stay informed about new arrivals, top-selling items, current trends, and promotions.
  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customer needs and provide personalized product and service recommendations.
  • Work toward sales goals through customer engagement and effective selling behaviors.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty-program benefits and provide customers with a courteous, complete checkout experience.
  • Support teammates through honesty, care, and collaboration, and learn from others to improve results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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