Seasonal Retail Sales Associate, Holyoke Mall at Ingleside
About The Position
As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work on the sales floor and in fitting rooms, using product knowledge and customer engagement to meet sales goals, build trust, and encourage loyalty. The position also helps keep the shopping area clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships, maintain a shoppable space, support merchandise and pricing updates, and share the benefits of the Loyalty program. The role emphasizes teamwork, collaboration, continuous improvement, and achieving individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as in a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personalized conversations to understand their needs.
- Recommend products and services using product knowledge and customer-focused selling behaviors.
- Work toward daily sales goals and contribute to individual and store results.
- Help maintain a clean, organized, and inviting sales floor and fitting room area.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with teammates and support one another in serving customers and communities.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
