Seasonal Retail Sales Associate, Holyoke Mall at Ingleside
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Whether on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, meet sales goals, and encourage customer loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. They welcome customers, build friendly relationships, maintain a shoppable space through merchandising and other product and signage tasks, share loyalty program benefits, and provide a thoughtful close to each interaction. They collaborate with teammates, work toward individual and store results, and seek to improve through ongoing learning. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Interest in meeting daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Review sales goals, new arrivals, popular items, current trends, and promotions to prepare for customer interactions.
- Welcome customers and create friendly, personal conversations to understand their needs and build relationships.
- Offer personalized product and service recommendations and work toward sales goals.
- Maintain a clean, organized, and shoppable sales floor, including merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
- Share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you.
- Collaborate with colleagues and support one another in serving customers and the community.
- Use electronic devices and register technology to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
