Seasonal Retail Sales Associate, Valencia Town Center

Macy's•Santa Clarita, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with relevant products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and thoughtful selling behaviors to meet sales goals, and build trust and loyalty. The role also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new products and promotions, and keeping up with trends. During the day, they welcome customers and build relationships; maintain a shoppable space by merchandising new receipts, processing damages and vendor returns, updating signs and prices, and supporting merchandise moves; and share loyalty program benefits while providing thoughtful, appreciative service. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adapt to changing priorities, work independently, and contribute to a team.
  • Be comfortable using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver welcoming, personalized customer service and product recommendations on the sales floor and in fitting rooms.
  • Work toward daily sales goals through customer engagement and effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Maintain customer relationships through friendly, personal conversations.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off and eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups and volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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