Seasonal Retail Sales Associate, Fairlane Town Center
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work on the sales floor and in fitting rooms, using product knowledge and a personal approach to build trust, meet sales targets, and encourage customer loyalty. The role also involves maintaining a clean, organized, inviting, and shoppable sales area. At the start of the day, colleagues prepare the sales floor, review goals, and learn about new arrivals, popular items, trends, and promotions. During the day, they engage customers, maintain merchandise presentation, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits and provide a thoughtful close to each customer interaction. Colleagues support one another, work toward individual and store results, and continuously improve their selling and service skills. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to handle electronic devices.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to use computers and other technology needed for job functions, including handheld equipment and cash registers, and to process register transactions.
Responsibilities
- Welcome and engage customers with friendly, personalized conversations, learning their needs and recommending products and services.
- Build customer relationships, meet daily sales goals, and support customer loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, inviting, and shoppable.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share the benefits of the Loyalty program and ensure customers have what they need before completing the interaction.
- Work collaboratively with colleagues to support customer service and individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
