Seasonal Retail Sales Associate, Fairlane Town Center

Macy's•Dearborn, MI
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and build trust and customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues start the day by preparing the sales floor, reviewing sales goals, and learning about new arrivals, popular items, trends, and promotions. During the day, they create friendly customer conversations, maintain a shoppable space through merchandising and other merchandise tasks, share loyalty program benefits, and provide a sincere customer-focused close to each interaction. They support teammates through collaboration and continually work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Prepare and maintain a clean, organized, customer-ready sales floor.
  • Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
  • Welcome customers, learn about their needs, offer personalized recommendations, and build customer relationships.
  • Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
  • Merchandise new receipts and help maintain a shoppable space.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Explain loyalty program benefits and ensure customers have what they need before they leave.
  • Collaborate with teammates and contribute to individual and store results.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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