Seasonal Retail Sales Associate, Stamford Town Center

Macy's•Stamford, CT
•$17 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to meet sales goals and build loyalty. The role includes helping customers on the sales floor and in fitting rooms, and maintaining a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, maintain merchandise presentation, process damages and vendor returns as needed, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and collaborate with teammates to deliver strong customer and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.

Responsibilities

  • Welcome customers, understand their needs, and provide personalized product and service recommendations.
  • Engage customers through friendly, personal conversations and build customer relationships.
  • Work toward daily sales goals using customer engagement and effective selling behaviors.
  • Learn about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor and shopping areas clean, organized, and inviting.
  • Merchandise new receipts, process damages and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with teammates to serve customers and the community and achieve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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