Retail Sales Associate, Stamford Town Center - Full Time

Macy's • Stamford, CT

2d • Onsite

About The Position

As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. Through warmth, product knowledge, and a personal approach, you build trust, meet sales targets, and encourage customer loyalty. The role includes customer engagement and selling, as well as keeping the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Teamwork, care, collaboration, and continuous improvement support individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort with communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Engage customers with warm, personalized service and learn about their needs.
• Recommend products and services using product knowledge, current trends, and information about new arrivals and promotions.
• Work toward daily sales goals and sales targets through customer engagement and smart selling behaviors.
• Build customer relationships and encourage loyalty by sharing loyalty program benefits and providing a thoughtful close to each interaction.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Collaborate with teammates and contribute to individual and store results.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed