Seasonal Retail Sales Associate, Boise Towne Square

Macy's•Boise, ID
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect customers with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and thoughtful selling behaviors to meet sales goals, and build trust and customer loyalty. You also help keep the shopping area clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, and learn about new arrivals, popular items, trends, and promotions. During the day, they welcome customers and build relationships, maintain a shoppable space by merchandising merchandise and updating signs and pricing, process damages and vendor returns, and support merchandise moves. They share loyalty program benefits, make sure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honesty, care, and collaboration, while striving to improve and achieve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort with daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to use electronic devices.

Responsibilities

  • Deliver personalized, results-focused customer service and selling through genuine hospitality.
  • Understand customer needs and recommend products and services.
  • Engage customers on the sales floor and in fitting rooms, building customer relationships and loyalty.
  • Work toward daily sales goals and use effective selling behaviors.
  • Prepare and maintain a clean, organized, shoppable sales floor.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits and ensure customers have what they need.
  • Thank customers sincerely and provide a positive closing experience.
  • Support colleagues through collaboration, honesty, and care.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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