Retail Commission Sales Associate - Fine Jewelry, Boise Towne Square - Part Time
About The Position
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in the Fine Jewelry and Watch Complex, creating welcoming, comfortable, and valued shopping experiences. You demonstrate product knowledge of precious metals, gemstones, and luxury brands to educate customers and help them choose items that suit their tastes, preferences, and budgets. You build lasting client relationships through consultative selling, genuine hospitality, and use of the clientele program. You work toward sales goals while promoting loyalty and warranty programs, supporting inventory and fulfillment activities, and assisting with special events. You help ensure merchandise security, accuracy, and presentation, and collaborate with the team to achieve sales goals and operational excellence in the Fine Jewelry department. Daily work includes preparing the sales floor, reviewing goals and product information, engaging and assisting customers, maintaining merchandise organization and replenishment, updating signs and pricing, and sharing loyalty benefits. Colleagues support one another and strive to improve individual and store results. This is a part-time position; part-time colleagues are typically scheduled 12–24 hours per week, with weekend shifts required. Hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Provide welcoming, knowledgeable, and personalized customer service in the Fine Jewelry and Watch Complex.
- Use product knowledge about precious metals, gemstones, and luxury brands to educate customers and recommend products suited to their preferences and budgets.
- Build client relationships through consultative selling, hospitality, and use of clienteling tools and the clientele program.
- Meet and surpass daily sales goals, including Client and Protection plan goals.
- Promote loyalty, warranty, and credit account programs and communicate loyalty benefits.
- Support inventory, fulfillment, merchandise processing, presentation, organization, storage, and replenishment.
- Maintain accurate pricing and signage and assist with merchandise moves.
- Follow asset protection practices and help ensure merchandise security and accuracy.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Participate in vendor training, ongoing education, sales events, and special events.
- Keep the sales floor clean, organized, and ready for customers.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
