Seasonal Retail Sales Associate, White Marsh

Macy's•Nottingham, MD

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services on the sales floor and in fitting rooms. You build trust and customer loyalty through product knowledge, engagement, and smart selling behaviors while working toward sales goals. The role also includes keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers and build friendly, personal relationships; merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves. They share the benefits of the Loyalty program and close customer interactions with a sincere thank-you. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability to work days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
Ability to use electronic devices.
Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.

Responsibilities

Provide genuine hospitality and personalized recommendations to customers, including on the sales floor and in fitting rooms.
Engage customers, build relationships and loyalty, and work toward daily sales goals using effective selling behaviors.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, prepared, and inviting.
Merchandise new receipts, process damages and testers, and prepare selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves.
Share Loyalty program benefits and provide a thoughtful close to customer interactions.
Collaborate with colleagues to support customers, the team, and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice