Seasonal Retail Sales Associate, White Marsh

Macy's•Nottingham, MD

1d•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and effective selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new products, best sellers, trends, and promotions, and helping ensure the sales floor is ready for customers. During the day, they build customer relationships, maintain merchandise and displays, process damages and selected returns to vendors, update signs and pricing, and support merchandise moves. They share loyalty program benefits, provide attentive service through the end of each interaction, and collaborate with teammates to improve individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities and work independently as well as in a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Welcome customers and build personal relationships through attentive, friendly conversations.
Understand customer needs and provide personalized product and service recommendations.
Work toward daily sales goals through customer engagement and effective selling behaviors.
Keep the sales floor clean, organized, and prepared for customers.
Merchandise new receipts and maintain a shoppable space.
Process damages and selected merchandise for return to vendors.
Update signs and pricing and support merchandise moves.
Share loyalty program benefits and provide thoughtful service through the end of each customer interaction.
Support teammates through honest, caring collaboration and learn from others to improve store and individual results.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice