About The Position

As a Seasonal Retail Selling Colleague, you blend results-driven selling with genuine hospitality to create standout holiday shopping experiences. You understand customers’ needs, offer personalized recommendations, and connect them with suitable products and services. Whether on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to make visits memorable. You work toward sales goals through customer engagement and smart selling behaviors, building trust, meeting targets, and inspiring loyalty. You also help maintain a clean, organized, inviting shopping space. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability. Macy’s offers a dynamic, inclusive environment with competitive pay and benefits, and opportunities to learn and develop. This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend it at any time and is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Engage customers with a warm welcome and personal conversation, understand their needs, and provide personalized product and service recommendations.
  • Work toward daily sales goals by using customer engagement and smart selling behaviors.
  • Share information about products, new arrivals, trends, and promotions with customers.
  • Maintain a clean, organized, and shoppable sales floor and fitting room area.
  • Merchandise new receipts; process damages, testers, and selected merchandise returns to vendors; update signs and pricing; and support merchandise moves as needed.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of their visit.
  • Support teammates with honesty, care, and collaboration, and contribute to individual and store results.
  • Use electronic devices and process register transactions as needed.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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