Seasonal Retail Sales Associate, Friendly Center

Macy's • Greensboro, NC

20h • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to meet sales goals, build trust, and encourage customer loyalty. The role also includes keeping the shopping space clean, organized, and inviting.

Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they engage customers in friendly, personal conversations; maintain a shoppable space; merchandise new receipts; process damages, testers, and selected merchandise for vendor returns; update signs and pricing; and support merchandise moves. They share Loyalty program benefits, help customers complete their visits, and work collaboratively with teammates to deliver individual and store results.

Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful, eager to start a new venture, and adaptable to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Offer customers a warm welcome and personalized recommendations based on their needs.
• Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals.
• Build customer relationships and encourage loyalty by sharing Loyalty program benefits and providing attentive service.
• Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
• Keep the sales floor clean, organized, inviting, and ready for customers.
• Merchandise new receipts and support merchandise moves.
• Process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing.
• Collaborate with teammates and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed