Seasonal Retail Sales Associate, Friendly Center

Macy's•Greensboro, NC
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services on the sales floor or in the fitting room. You use product knowledge and customer engagement to achieve sales goals, build trust, and inspire loyalty. You also help keep the shopping space clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and engaging customers in friendly conversations. Colleagues maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. They share the benefits of the Loyalty program, help customers complete their shopping, and close interactions with a sincere thank-you. The role also involves collaborating with teammates and continually improving to support individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Deliver personalized, hospitable customer service and product recommendations.
  • Engage customers, build relationships, and work toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, prepared, and shoppable.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share Loyalty program benefits and ensure customers have what they need before they leave.
  • Collaborate with teammates and learn from others to support individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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