Seasonal Retail Sales Associate, Mission Viejo

Macy's • Mission Viejo, CA

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, provide personalized recommendations, connect them with appropriate products and services, and build trust and loyalty while working toward sales goals. The role includes assisting customers on the sales floor and in fitting rooms, and is not limited to cashier duties.

You help maintain a clean, organized, inviting, and shoppable store. Daily work includes reviewing sales goals, learning about new arrivals, popular products, trends, and promotions; engaging customers; merchandising new receipts; processing damages, testers, and selected merchandise for return to vendors; updating signs and pricing; and supporting merchandise moves. You also share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.

Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Willingness to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities, work independently, and contribute to a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology.

Responsibilities

• Provide welcoming, personalized customer service and product recommendations on the sales floor and in fitting rooms.
• Build customer relationships and loyalty through customer engagement and effective selling behaviors.
• Work toward daily sales goals and contribute to individual and store results.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Maintain a clean, organized, inviting, and shoppable sales floor.
• Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
• Share the benefits of the Loyalty program, ensure customers have what they need, and end interactions with a sincere thank-you.
• Collaborate with colleagues and support one another in serving customers and the community.
• Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed