Seasonal Retail Sales Associate, Mission Viejo
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Whether on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to create memorable visits. You work toward selling goals through customer engagement and effective selling behaviors, building trust, meeting sales targets, and inspiring customer loyalty. The role focuses on customer service and selling, as well as maintaining a clean, organized, inviting shopping space. At the start of the day, colleagues prepare the sales floor, review goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions. During the day, they welcome customers, build relationships, maintain merchandise and displays, and share Loyalty program benefits. Colleagues work collaboratively, take pride in their work, pursue sales goals, and learn from one another to support individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Prepare and maintain a clean, organized, customer-ready sales floor.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Welcome customers and build friendly, personal relationships through customer engagement.
- Understand customer needs and offer personalized product and service recommendations.
- Work toward sales goals and targets using effective selling behaviors.
- Merchandise new receipts and maintain a shoppable space.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
