Seasonal Retail Fragrances Sales Associate, Mission Viejo

Macy's • Mission Viejo, CA

2d • Onsite

About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked space while supporting the sales team on the floor and behind the scenes. Duties include preparing products, restocking displays, assisting with transactions, and keeping the department ready for customers during the busy season. The role suits flexible team players who can manage multiple tasks in a fast-paced environment and work various shifts, including nights, weekends, and holidays.

Colleagues start the day by preparing the sales floor, reviewing sales goals, learning about new arrivals and popular products, and staying current on trends and promotions. They welcome customers, build friendly relationships, and provide information about products. Throughout the day, they merchandise new receipts, process damages and testers, prepare selected merchandise for vendor returns, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, help customers complete their visits, and collaborate with colleagues to meet sales goals and improve store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales-goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Help maintain a clean, organized, fully stocked, and shoppable fragrance department.
• Prepare products, restock displays, and assist with transactions.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Welcome and engage customers, share product information, and build customer relationships.
• Merchandise new receipts and process damages, testers, and selected merchandise for vendor returns.
• Update signs and pricing and support merchandise moves.
• Share loyalty-program benefits and ensure customers have what they need before they leave.
• Collaborate with colleagues and work toward individual and store sales goals.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed