About The Position

As a Seasonal Fragrance Sales Support colleague, you’ll help create a warm, inviting experience in the fragrance department. You’ll maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. This role combines customer service and sales support, including preparing products, restocking displays, assisting with transactions, anticipating team needs, and keeping the department ready for customers during the busy season. Colleagues help prepare the sales floor, stay informed about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal service. They maintain a shoppable space by merchandising new receipts, processing damages and testers, preparing select merchandise for return to vendors, updating signs and pricing, and supporting merchandise moves. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to meet daily sales goal challenges.
  • Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help create a warm and inviting customer experience in the fragrance department.
  • Maintain a clean, organized, fully stocked, and shoppable sales floor.
  • Prepare products and restock displays while supporting the sales team on the floor and behind the scenes.
  • Review sales goals and learn about new arrivals, top-selling products, trends, and promotions.
  • Welcome and assist customers, build customer relationships, and support sales goals.
  • Merchandise new receipts and process damages, testers, and select merchandise for vendor returns.
  • Update signs and pricing and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
  • Collaborate with colleagues to serve customers and support store results.
  • Work various shifts, including evenings, weekends, and holidays.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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