Seasonal Retail Fragrances Sales Associate, Barton Creek Square Mall
About The Position
The Seasonal Fragrance Sales Support colleague helps create a warm, inviting experience in Macy’s fragrance department. The role maintains a beautifully merchandised, fully stocked, shop-ready space and supports the sales team both behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, assisting with transactions, and providing hospitable service to customers during the busy seasonal period. Colleagues are expected to anticipate team needs, manage multiple tasks in a fast-paced environment, and work varied shifts, including nights, weekends, and holidays. Colleagues prepare for the day by keeping the sales floor clean and organized, reviewing sales goals, learning about new arrivals and top-selling products, and staying informed about trends and promotions. They welcome customers, build friendly relationships, maintain merchandise and displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They also communicate loyalty program benefits, ensure customers have what they need, and thank them for their business. Teamwork, continuous improvement, and achievement of individual and store sales goals are emphasized. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability when priorities change; able to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Keep the sales floor clean, organized, and prepared for customers.
- Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
- Welcome customers, engage them in friendly conversations, build customer relationships, and support sales.
- Maintain a shoppable space by merchandising new receipts and supporting merchandise moves.
- Process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing.
- Share loyalty program benefits, help customers with their needs, and thank them for their business.
- Collaborate with colleagues and support the sales team.
- Work toward sales goals and learn from colleagues to contribute to individual and store results.
- Assist with transactions, including using register technology.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
