Seasonal Retail Associate - Winter 2026!

POWDR•Death Valley, CA

10d•Onsite

About The Position

Stovepipe Wells, located in Death Valley National Park, is seeking a Seasonal Retail Associate for Winter 2026. As part of the POWDR family, an adventure lifestyle company, Stovepipe Wells offers a unique experience within the National Park. This role is responsible for the day-to-day operations of the retail outlets, fostering a safe, friendly, and fun work environment that embraces outdoor adventure and environmental stewardship. The goal is to provide a "Journey Beyond the Ordinary" work culture and guest experience.

Requirements

POS technology and cash handling techniques.
Understanding and following all ESQ procedures.
Working with a “safety-first” attitude.
Minimizing environmental impact.
Treating all internal guests with respect and a hospitable service atmosphere.
Maintaining a neat, clean and well-groomed appearance.
Training in the proper use and care of assigned PPE.
Reporting defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Prepared to work a schedule which may include Saturdays, Sundays, and holidays.

Nice To Haves

Experience in retail operations.
Knowledge of Death Valley National Park or similar environments.
Customer service experience.

Responsibilities

Answer guest questions regarding recreation, trails, paths, merchandise, lodging, the local area, directions, open hours, the resort and other relevant interests.
Utilize POS technology and cash handling techniques.
Visually check inventory, products and receiving.
Perform routine visual inspections of products and ensure attractive, neat placement.
Ensure prompt service and guest comment card surveys.
Participate in actions to improve as directed.
Ensure attractive, clean and organized products.
Secure proper signage, help with loss prevention.
Work to ensure a top-notch, high touch guest experience.
Adhere to green procurement standards.
Prepare for inspections and audits and is always prepared.
Communicate family friendly recreation for the public and lodging guests.
Be well-versed in inventory to maximize business and sales.
Participate in on-going team training and development engagement to maximize the guest experience, satisfaction, and skills such as, EHSQ, offering and selling merchandise, retail, lodging, and activities.
Train and develop staff to ensure excellent customer service and efficiency.
Promote overall enjoyable staff experience by implementing positivity and fun in daily operations.
Understand and follow all ESQ procedures that relate to your job duties.
Work with a “safety-first” attitude.
Minimize your impact on the environment when at work and living onsite.
Treat customers, co-workers, and leadership teams with respect and project a hospitable service atmosphere at all times.
Maintain a neat, clean and well-groomed appearance.
Report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Accept new responsibilities and transfer others as the role evolves.