Seasonal Retail Ambassador - Broadway Plaza
About The Position
As a Retail Ambassador at Rothy’s, you represent the brand on the sales floor, deliver exceptional customer experiences, and embody the company’s values in every interaction. You build meaningful connections with customers, drive sales through service, and support a welcoming, inclusive store culture. Sales are the primary focus, with limited operational tasks to help keep the store well-maintained and running smoothly. The Stores team provides in-depth knowledge of Rothy’s shoes, including fit, wear, and sizing, and creates strong customer relationships through personalized service and product expertise.
Requirements
- Be at least 18 years of age.
- Strong communication skills and the ability to build genuine customer connections.
- A passion for service and the drive to achieve personal and team sales goals.
- Willingness to support operational tasks as part of the team.
- Availability to work at least 16 hours per week, either three peak days (Friday, Saturday, Sunday, and holidays) or two peak days plus two non-peak days (Monday through Thursday).
- Ability to stand and walk for an entire shift.
- Ability to lift, push, carry, or otherwise move up to 25 pounds.
- Ability to frequently bend, reach, and stretch, and to safely use ladders and step stools.
- Ability to follow Rothy’s dress code, including wearing Rothy’s shoes during every shift.
Nice To Haves
- Previous retail or customer service experience.
Responsibilities
- Deliver the Rothy’s Experience to every customer through consistent service, brand presentation, communication, and product expertise.
- Drive personal sales results and contribute to team goals.
- Build lasting customer relationships through clienteling practices.
- Model collaborative, team-focused behavior and contribute to a positive, inclusive, service-driven store culture.
- Complete assigned daily store operations accurately, including stock replenishment, visual merchandising support, store organization, and cleanliness.
- Follow established store procedures and standard operating procedures to support operational excellence and compliance.
Benefits
- May be eligible for additional discretionary bonuses or incentives.
- Comprehensive benefits package.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
