Seasonal Operations Associate (Part-Time) | Oakbrook Boutique

Christian Dior Perfumes•Chicago, IL

About The Position

The Seasonal Operations Associate supports boutique operations in a dynamic, fast-paced environment, helping keep the store organized, attractive, and running smoothly. The role supports efficient working conditions for the retail team, a positive client experience, and point-of-sale performance. This is a part-time seasonal contract position running from October 27 through January 2027; candidates must be fully available for the duration of the contract. The associate manages saleable and non-saleable stock, supports inventory controls, monitors stock levels and discrepancies, and coordinates with the supply chain. They oversee visual merchandising activities, including ordering and handling point-of-sale materials and testers, setting displays, and reporting execution. The role also maintains back-of-house organization, store equipment and digital tools, coordinates deliveries and cleaning teams, and assists with event and staffing logistics. The associate works closely with the boutique manager and the wider store team, follows company policies and procedures, contributes to store objectives, attends required seasonal training, and upholds Dior brand, product knowledge, uniform, and grooming standards.

Requirements

At least three years of experience in stock management.
Experience in retail or administration is required; luxury experience is preferred.
Digital proficiency and experience with or comfort using operational point-of-sale systems.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint, as well as HRIS, client-tracking, and point-of-sale systems.
Availability to work weekends, holidays, and evenings.
Full availability for the duration of the seasonal contract.

Nice To Haves

Retail or administration experience, ideally in the luxury sector.

Responsibilities

Assist the boutique manager with saleable-product stock management, including inventory preparation and rotation, out-of-stock monitoring, and CRM follow-up.
Optimize delivery frequency based on available front- and back-of-house space.
Coordinate stock flows and levels with the supply chain, taking seasonality and trade plans into account.
Manage flows of non-saleable products, including testers, samples, gifts with purchase, and Art Of Gifting.
Anticipate store requirements for events and key commercial periods.
Prepare and exchange reports with the supply chain to assess stock thresholds, identify top- and slow-moving products, and determine store requirements.
Alert management to stock levels, out-of-stocks, and discrepancies, and develop action plans to protect sales and improve accuracy.
Support business controls, including audits, policy and procedure compliance, cycle counts, and annual or off-cycle physical inventories.
Maintain healthy shrinkage and inventory accuracy rates.
Order point-of-sale materials and testers; receive and unpack deliveries; set displays; and report launch execution to management and the headquarters Visual Merchandising team.
Manage visual merchandising for high-profile placements, beauty classes, and in-store events.
Report missing or damaged visual merchandising pieces and follow up with managers and the supply chain.
Maintain an aesthetically pristine and hygienic boutique environment.
Organize and optimize the back of house, manage deliveries, and dispatch stock to appropriate store spaces.
Prepare point-of-sale maintenance reports for New York headquarters and follow up with store design teams.
Maintain digital tools, including Wi-Fi, cash registers, and consultation tools; report issues to headquarters and follow up with IT teams.
Manage in-house and third-party cleaning teams, providing feedback and coaching and escalating issues as needed.
Coordinate operations extra staff providers and temporary operations staff, including staff supporting Art Of Gifting preparation, and ensure standards are met.
Order hygiene and administration tools.
Assist the boutique manager with event supplier permission applications to the retailer or mall.
Assist with shift-planning integration and management.
Coordinate boutique deliveries with consideration for staffing, storage, and business needs.
Use judgment and collaborate with relevant stakeholders when situations fall outside standard operating procedures, prioritizing the brand and client.
Ensure retail procedures are aligned across sales, transfers, stock adjustments, after-sales services, omnichannel services, and other policies.
Participate in morning briefs and contribute to overall store objectives.
Develop strong brand and product knowledge and attend seasonal schools and Dior training programs.
Maintain Dior grooming standards, including wearing the Dior uniform.