Seasonal Operations Associate (Part-Time) | Oakbrook Boutique

LVMH Perfumes & Cosmetics•Chicago, IL

About The Position

The Seasonal Operations Associate supports boutique operations in a dynamic, fast-paced environment, helping keep the store organized, attractive, and running smoothly while enabling the front-of-house team to provide a strong client experience and contribute to retail performance. This is a seasonal, part-time contract position running from October 27 through January 2027. Candidates must be fully available for the duration of the contract. The role supports stock management and inventory accuracy; visual merchandising and product-launch execution; back-of-house organization, deliveries, store and digital tools, and cleaning operations; and coordination of temporary operations staff and event-related requirements. The associate works with the boutique manager and relevant internal and external stakeholders, follows company policies and procedures, participates in store briefings and training, and contributes to overall store objectives. Compensation is up to $25.00 per hour.

Requirements

At least three years of experience in stock management.
Experience in retail or administration is mandatory; luxury experience is preferred.
Digital savvy, with experience using or comfort with operational point-of-sale systems.
Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint, as well as HRIS systems, client-tracking systems, and point-of-sale systems.
Availability to work weekends, holidays, and evenings.
Full availability for the duration of the seasonal contract.
Ability to meet Dior grooming guidelines and wear the Dior uniform.

Nice To Haves

Experience in luxury retail or administration.

Responsibilities

Assist the boutique manager with saleable-product stock management, inventory preparation and rotation, out-of-stock monitoring, and CRM follow-up.
Optimize delivery frequency based on available front- and back-of-house space, and coordinate stock flows and levels with the supply chain.
Manage flows of non-saleable products, including testers, samples, gifts with purchase, and Art Of Gifting; anticipate store requirements for events and key commercial periods.
Prepare and exchange reports with the supply chain, determine stock thresholds, identify top- and slow-moving products, flag stock issues and discrepancies, and develop action plans to protect sales.
Support business controls, including internal audits, policy and procedure compliance, cycle counts, annual physical inventory, and off-cycle counts; work toward healthy shrinkage and inventory accuracy.
Order point-of-sale materials and testers; receive and unpack deliveries; set displays; and report launch execution to management and the headquarters visual merchandising team.
Handle visual merchandising for high-profile placements, beauty classes, and in-store events; report missing or damaged items and follow up with managers and the supply chain.
Maintain an aesthetically pristine and hygienic boutique environment.
Organize and optimize the back of house, including sorting, setting in order, cleaning, standardizing, and sustaining the space.
Manage deliveries and dispatch stock to the store’s different spaces; coordinate deliveries with consideration for manpower, storage, and business needs.
Prepare point-of-sale maintenance reports for New York headquarters and follow up with store design teams.
Maintain digital tools, such as Wi-Fi, cash registers, and consultation tools; report issues to New York headquarters and follow up with IT teams.
Manage in-house and third-party cleaning teams, provide feedback and coaching, and escalate issues as needed.
Manage the operations extra-staff provider, ensure temporary staff are present when needed, and provide feedback, coaching, and escalation as required.
Order hygiene and administration tools.
Assist the boutique manager with event-supplier permission applications to retailers or malls and with shift-planning integration and management.
When procedures do not cover a situation, work with relevant stakeholders and make decisions with the brand and client in mind.
Follow Parfums Christian Dior policies and procedures and ensure retail procedures are aligned across sales, transfers, stock adjustments, after-sales and omnichannel services, and other policies.
Participate in morning briefings, integrate with the store team, and contribute to overall store objectives.
Develop brand and product knowledge and attend offsite Seasonal Schools and Dior training programs.
Maintain personal grooming standards in accordance with Dior guidelines, including wearing the Dior uniform.