Seasonal Client Associate - Oakbrook

TravisMathew • Oak Brook, IL

6d • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture to achieve or exceed sales, key performance indicators, and profitability goals. The role focuses on delivering exceptional service, developing repeat client relationships, supporting store events and marketing initiatives, and maintaining a clean, organized, and welcoming retail environment.

Requirements

• At least 1 year of experience in a client services-related capacity.
• Proficiency with Microsoft applications.
• Proficiency with point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate issues when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Provide an approachable and efficient sales and service experience on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for in-store guests.
• Promote a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Education Level: No Education Listed