Seasonal Client Associate - Oakbrook

TravisMathew • Oak Brook, IL

7d • $17 - $19 • Onsite

About The Position

The Client Associate maintains the in-store sales and service experience and promotes a sales culture to help the retail store achieve or exceed sales, KPI, and profitability goals. The role focuses on providing exceptional client service, building repeat-client relationships, supporting store events and marketing initiatives, and maintaining an inviting, productive, and organized store environment.

Requirements

• At least 1 year of experience in a client services-related capacity.
• Proficiency with Microsoft applications.
• Proficiency with point-of-sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or escalate when applicable.
• Ability to work non-traditional hours, including weekends, evenings, and holidays.

Responsibilities

• Maintain an approachable and efficient sales and service focus on the sales floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of each season’s apparel, including fit, fabric, and intended use.
• Participate in in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
• Follow client service standards and company policies and procedures.
• Foster a friendly, open, and inviting environment for all in-store guests.
• Promote a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including the front of house and stock space.

What This Job Offers

• Education Level: No Education Listed