Seasonal Keyholder (P/T), Ashburn, VA, One Loudoun

Southern Tide•Ashburn, VA
•Onsite

About The Position

The Seasonal Keyholder assists with the daily operations of the Southern Tide retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Southern Tide brand, its coastal lifestyle, customers, and merchandise, and presenting products in a way that reflects the brand. The Keyholder serves customers with product knowledge and recommendations, supports store sales and service goals, and contributes ideas to improve the business. The Keyholder learns and uses the point-of-sale system to process routine register transactions, inventory receiving and transfers, and opening and closing procedures. In the absence of the Store Manager or Assistant Store Manager, the Keyholder may troubleshoot the system and open or close the registers and store. The position is seasonal and part-time, with a stated pay range of $16.00–$18.00 per hour. The role is based at One Loudoun in Ashburn, Virginia.

Requirements

  • High school diploma or GED.
  • At least 2 years of retail experience.
  • Advanced computer skills, including Excel and Word.
  • Strong attention to detail and proficient oral and written communication skills.
  • Ability to work as part of a team and interact with others.
  • Ability to multitask, stay organized, and take initiative when needed.
  • Ability to work in a fast-paced environment with minimal supervision or direction.
  • Comfort with flexibility when problem-solving.
  • Ability to bend, stoop, and kneel.
  • Ability to lift up to 50 lbs.
  • Ability to work varied hours and days, including nights, weekends, and holidays as needed.

Responsibilities

  • Assist with daily retail store operations, including sales, customer service, and safeguarding store assets.
  • Present and sell merchandise in a manner consistent with the Southern Tide brand.
  • Offer customers merchandise suggestions, current product knowledge, fit and fashion advice, and add-on recommendations.
  • Provide merchandising suggestions to management that may improve sales.
  • Build a personal client book.
  • Learn and use the point-of-sale system for routine transactions, inventory receiving and transfers, and opening and closing registers and the store.
  • Troubleshoot the point-of-sale system when the Store Manager and Assistant Store Manager are absent.
  • Participate in store-related meetings and work toward exceeding sales and service performance goals.
  • Follow prescribed company policies and store procedures.
  • Offer ideas to grow and improve the business, including ideas related to merchandising, staffing, displays, fixtures, advertising, promotions, and hours of operation.
  • Safeguard store assets and maintain inventory integrity; help prevent inventory shrink to the extent reasonable and appropriate.
  • Assist with cycle counts and the year-end comprehensive physical inventory.
  • Open and close registers and the store when the manager or assistant manager is absent.

Benefits

  • Competitive benefits packages may include a generous vacation policy, health and wellness coverage, 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.
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