Seasonal Host - PT Hours

Saks • San Diego, CA

2d

About The Position

The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating them. The role supports smooth restaurant service by managing reservations and customer inquiries, coordinating seating and customer flow, and maintaining professional service and hygiene standards. The position requires a flexible schedule based on business needs, including evenings, weekends, and holidays, and involves standing, bending, climbing stairs, and lifting and carrying up to 35 pounds.

Requirements

• Excellent oral and written communication skills.
• Ability to work autonomously.
• Motivated and results-driven.
• Ability to interact graciously with the public and handle multiple duties simultaneously.
• Exceptional customer service and problem-solving skills.
• A collaborative “win together” mentality.
• Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
• Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or GED preferred.
• Knowledge of the OpenTable platform.

Responsibilities

• Maintain a presence at the host stand or door to greet and seat customers professionally and graciously.
• Monitor server performance to help ensure a smooth dining experience.
• Use proper telephone etiquette.
• Handle reservations through OpenTable, including VIP reservations, and answer inquiries about operating hours, specials, events, and other matters.
• Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic.
• Follow established accounting procedures for transactions, accept authorized payment methods, and maintain knowledge of the POS system.
• Maintain service flow standards, including seating customers at the appropriate wait stations.
• Participate in daily pre-shift meetings.
• Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
• Keep menus and menu covers clean and presentable.
• Maintain hygiene standards, including a clean, pressed uniform and professionally styled hair and nails that avoid food contamination risks.
• Adhere to the posted work schedule and established procedures for schedule and shift changes.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits, such as critical illness, hospital, and accident insurance
• Employee discount
• Career advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED