Seasonal Host - PT Hours

Saks Fifth Avenue•San Diego, CA
•$21 - $26

About The Position

The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating customers. The role supports a smooth dining experience by managing reservations and seating flow, communicating with customers and restaurant staff, and maintaining service and hygiene standards. This is a seasonal, part-time-hours position with a flexible schedule that may include evenings, weekends, and holidays.

Requirements

  • High school diploma or GED preferred.
  • Knowledge of the OpenTable platform.
  • Excellent oral and written communication skills.
  • Ability to work autonomously.
  • Motivated and results-driven.
  • Ability to interact graciously with the public and handle multiple duties simultaneously.
  • Exceptional customer service and problem-solving skills.
  • A “win together” mentality.
  • Ability to stand, bend, climb stairs, and lift and carry 35 pounds.
  • Willingness to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Maintain a presence at the host stand or door to greet and seat customers professionally and graciously.
  • Monitor server performance to help ensure smooth service throughout customers’ dining experiences.
  • Use proper telephone etiquette.
  • Manage reservations through OpenTable, including VIP reservations, and respond to inquiries about operating hours, specials, events, and other matters.
  • Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic.
  • Follow established accounting procedures for transactions, accept authorized payment methods, and maintain knowledge of the POS system.
  • Maintain service flow standards, including seating customers appropriately across wait stations.
  • Participate in daily pre-shift meetings.
  • Perform duties that may involve lifting objects such as tables, chairs, and highchairs.
  • Keep menus and menu covers clean and presentable.
  • Maintain hygiene standards, including clean and pressed uniform clothing and professionally maintained hair and nails to avoid food contamination risks.
  • Follow the posted work schedule and established procedures for schedule and shift changes.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, such as critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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